Digital+ Insights

Balancing AI and Human Intelligence with Abeer Sharma

In this episode of Digital Plus Insights, host Mark Durham chats with Abeer Sharma, Marketing Director for Intelligent Operations at HCL Software. They explore how AI excels in processing data and recognizing patterns, while humans bring creativity and emotional intelligence to the table. Discover the best ways to integrate AI into workflows, enhance customer experiences through predictive analytics, and understand the social implications of AI. Tune in to learn about the seamless collaboration between humans and AI, driving efficiency and innovation in modern businesses.

Partnering for Progress: Exploring Strategic Alliances with HCL Software's Tanguy Le Roux

Join host Mark Durham on the Digital Plus Insights podcast, presented by HCL Software, for an engaging discussion with Tanguy Le Roux, Head of Partner Marketing at HCL Software. Delve into the intricate world of HCL's partnership approach, which extends far beyond conventional revenue and market share goals. Discover how HCL Software's partnership programs are meticulously crafted to cater to diverse customer needs, from procurement rationalization to cloud adoption. Tanguy sheds light on the collaborative efforts with partners, emphasizing the company's commitment to delivering value-driven solutions tailored to individual customer requirements. Gain invaluable insights into the dynamic relationship between HCL Software and its global network of partners, and explore how this synergy fosters innovation, customer satisfaction, and business growth. Tune in to uncover the secrets behind HCL Software's nimble and customer-centric partner ecosystem.

Innovating Data Strategies: Emma McGrattan Explores Gen AI's Role in Data Privacy and Customer Engagement

Unlock the secrets of data innovation with Emma McGrattan, Senior Vice President of Engineering at HCL Software's Actian Division, as she shares her expertise on harnessing the power of Generative AI (Gen AI) for transformative data strategies. Gain insights into how organizations leverage Gen AI to address data privacy and sovereignty concerns while driving actionable insights and personalized customer experiences. Join us for an illuminating discussion on the future of data management and the pivotal role of Gen AI in shaping tomorrow's data-driven enterprises.

Unlocking Innovation: A Dive into Digital Solutions with Richard Jefts

Join host Mark Durham in the Digital Plus Insights podcast for a compelling discussion with Richard Jefts, Executive Vice President and General Manager for Digital Solutions at HCL Software. Explore the intricacies of unlocking innovation and navigating the landscape of digital solutions. Gain insights into the latest digital transformation trends, strategies, and technologies. Discover how AI drives business success and learn from Richard's expertise in the field. Take advantage of this insightful conversation that promises to illuminate the path to digital excellence.

Empowering Business: Unleashing the Potential of Hyper-Automation with Francesca Curzi

Embark on a journey with host Mark Durham in Digital+ Insights as he engages in a dynamic conversation with Francesca Curzi, Senior Vice President of HCL Software. Explore the fascinating world of hyper-automation and its profound impact on business evolution. Uncover the synergy between technological innovation and digital transformation, unraveling the potential of AI-driven solutions. Francesca provides valuable insights into the ever-changing digital business landscape, addressing the complexities of security, compliance, and the relentless demands of the digital economy.

Navigating the Cybersecurity Challenge: A Conversation with Kristin Hazlewood

Join us in Episode 4 of Digital+ Insights as Mark Durham sits down with Kristin Hazlewood, Senior Vice President of HCL Software and General Manager for HXL BigFix. In this insightful conversation, Kristen delves into the critical role of automation in addressing the surge in cyber threats organizations face. Explore the challenges of collaboration between IT and security teams and gain valuable insights on the importance of shared responsibility in maintaining a robust cybersecurity posture. Learn how organizations can leverage automation to prioritize and address vulnerabilities effectively. Tune in for a great talk on securing your digital landscape and staying ahead of the evolving cybersecurity landscape.

Securing Trust: Navigating Data Privacy and GDPR Compliance with Michael Würdemann

Welcome to another episode of Digital Plus Insights. Host Mark Durham engages in a thought-provoking discussion with Michael Würdemann, Head of Marketing for the DOC region at HCL Software, as they delve into the intricate landscape of data privacy and its impact on businesses, particularly in the European Union. Gain valuable insights into the evolving data privacy legislation, focusing on GDPR, and explore the dynamic strategies organizations can adopt to manage risks, including data breaches and ransomware. Discover the importance of privacy by design in technology choices and the critical role of fostering a culture where privacy is respected and valued. Join us for a compelling conversation that transcends legal requirements, emphasizing the building of relationships based on trust.

Empowering Business: Conversations on Hyper-Automation with Francesca Curzi

Welcome to Episode 3 of Digital+ Insights! In this edition, host Mark Durham is joined by Francesca Curzi, SVP of HCL Software, for an in-depth exploration of hyper-automation and democratization. Dive into technology innovation and digital transformation as we unravel the transformative power of AI-driven solutions. Join us for a dynamic conversation on the ever-evolving landscape of digital business.

Proactive Cybersecurity: A Conversation with Robert Leong

Join us in this enlightening episode of the Digital+ Insights Podcast as we welcome Robert Leong, Senior Director and Head of Product Management for HCL Big Fix. Hosted by Mark Durham, this episode aims to demystify the complex world of Threat Intelligence and Cybersecurity.
Defining Threat Intelligence: Robert Leong breaks down what threat intelligence really means, emphasizing that it's actionable knowledge, not just raw data.
Strategic Resource Allocation: Learn how understanding the types of threats you're most likely to face can guide your cybersecurity strategy and resource allocation.
Protection Level Agreements (PLAs): Discover the concept of PLAs, an internal benchmark for acceptable vulnerability exposure time, and why it's crucial for organizational cybersecurity.
The Power of Patching: Robert delves into the importance of patching exploitable vulnerabilities, explaining that it doesn't just defend but completely closes the attack surface against adversaries.
Metrics that Matter: Understand the need for high-quality, actionable metrics that are directly linked to business goals and cyber risk.
Don't miss this comprehensive guide to understanding and implementing effective cybersecurity measures. Tune in now for actionable insights and practical steps to protect your organization in the digital age.

Ecommerce Transformation in the Digital Age: Insights from Pete Wharton

Welcome to the inaugural episode of Digital+ Insights, the podcast that unravels the complexities of digital transformation, hosted by Mark Durham and powered by HCLSoftware.
In this episode, we dive into e-commerce with a seasoned expert, Pete Wharton, Senior Director of Marketing at HCL Software. Join us on a journey through the changing digital landscape as we explore the role of commerce in today's dynamic business environment.
Gain insights into:
The significance of digital as the primary sales channel for companies.
The essence of being "Digital Plus" is to stay competitive and customer-focused.
The crucial factors that contribute to exceptional customer experiences.
The role of agile methodologies in embracing innovation.
The importance of a versatile ecosystem for seamless commerce adaptation.
This conversation is for business leaders, IT professionals, software developers, and digital enthusiasts, offering profound thoughts on the intersection of technology, commerce, and customer expectations.
Tune in now and join us in uncovering the secrets of the Digital Plus economy!